How to remove permanently CCFF on mac finder favorites sidebar?

Community Beginner ,
Aug 04, 2015

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Hi everyone I am trying to remove Creative Cloud Files Folder shortcut to my finder favorites but every restart its coming back. Click on mouse right side and choosing remove from sidebar and its removed but every restart come back. Its really annoying. How to remove permanently?

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Adobe Employee ,
Aug 05, 2015

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Hi Murat,

Please refer to : How do I remove the 'Creative Cloud Files' folder from my PC?

Regards,

Akshay

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Adobe Community Professional ,
Aug 05, 2015

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That's for Windows. The OP is on a Mac.

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Community Beginner ,
Aug 07, 2015

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I have the same question about the reappearing sidebar shortcut—how can it be removed, permanently? And no, I do not want to disable file syncing...I just want the shortcut to disappear!?!?!?!? This is ridiculous. No matter how many times I remove the "Creative Cloud Files" shortcut favorite from OS X Finder sidebar, it keeps reappearing every time I restart my computer. Nothing short of malware. Please advise and provide a fix please. This began happening with the latest version of Adobe Creative Cloud desktop for Mac. This should be a choice for users—not forced upon us. I rarely use Creative Cloud Files for much of anything, and I know where the folder is if I need it.

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Community Beginner ,
Aug 21, 2015

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NOt a PC issue

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New Here ,
Aug 16, 2015

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Still no solution for that? I keep removing it from my sidebar but after every restart it's back there. I don't even use it, it's all off on settings.

Why in God's name can't I remove that?

Please fix your app on Mac.

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Community Beginner ,
Aug 23, 2015

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I've found a fix that has worked for me at least, restarted a couple of times and the intrusive, unwanted Favorite is gone from my Finder windows:

1. Remove the offensive Creative Cloud Files shortcut from the Finder window, just like you have to do every single time you restart

2. Make sure Creative Cloud sync is off (in Preferences). I also had it not even launch at login.

3. In the Finder menu, --> Go --> Go to Folder ... (or Command-G) and type in "~/Library/Preferences/"

4. Open the file com.adobe.accmac.plist, I used TextWrangler rather than TextEdit.

5. Find the line "<key>AHPreferenceFirstLaunch</key>", it was line 25 on mine

6. Change the line right below it from "<true/>" to "<false/>"

7. Save, exit, close all windows and restart.

Hope it works for everyone!

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Community Beginner ,
Oct 01, 2015

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d0b3r‌ my .plist appears to be binary so it's not editable (easily) with a text editor.

Any other workarounds?

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Community Beginner ,
Oct 01, 2015

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Actually the latest update to Creative Cloud fixes this issue... hope it works for you!!

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New Here ,
Oct 10, 2015

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I disabled the 'Sync' option in Adobe Application Manager > Preferences > Creative Cloud > Files > Sync Off.

Then I deleted the Creative Cloud Files folder, and tried removing it from the sidebar, but nothing happened.

I then went into Finder preferences > Sidebar, and checked/unchecked a few different items, and when I looked back, Creative Cloud Files was gone.

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Community Beginner ,
Oct 14, 2015

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@pidgin - That did it!!  Specifically, for me, it was toggling the "Downloads" folder on and off in Finder preferences > Sidebar (though I was tried a few others before that so maybe it was the combination).

Anyway, thank you. Now hoping that damn folder doesn't return after a restart.

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New Here ,
Nov 30, 2015

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oh yes... that did it!

thanks!

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Adobe Employee ,
Dec 02, 2015

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Hi:

We appreciate your voice and provide the fix for the users in Mac OS and also Windows 7, 8 and 8.1 with the Creative Cloud 3.4.1.181 deployment. You could remove the shortcut from sidebar no matter file sync is on or off after you upgrade to Creative Cloud 3.4.1.181 and the shortcut will not return if computer was restarted.

We will keep improving our product for your voice.

Best Regards

Lin

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New Here ,
Dec 29, 2015

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I'm using version 3.4.3.189 and it still has the issue of not being able to remove it from the sidebar of finder.  OS X 10.11.2 Macbook Pro

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Community Beginner ,
Jan 04, 2016

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Can confirm using pidgin's fix above worked;


  • Turned off File Sync in CC preferences
  • Deleted Creative Cloud Files folder
  • Opened Finder Preferences
  • Turned off my home folder as a favorite
  • Turned on my home folder as a favorite


..and Creative Cloud files was gone from sidebar

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