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I can't seem to sync anything with the cloud.
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Nobody can tell you anything without proper system info or other technical details like what Internet connection you use. If there are errors, tell us what they are.
Mylenium
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Veronica,
Were you able to resolve your issue with the link provide above?
Our engineering team would like to look deeper into this issue. Could you collect the log files for this issue for us to review? Then once you have the logs files. Can you upload the files in a single zip file to your Creative Cloud account and share the link with us here? Here is a link to show how to upload your files and share them. Creative Cloud Help | Share files and folders & Online file storage and sharing | Creative Cloud Assets
They log files are located at;
Mac:
The log file can be found here:
<Mac Hard Drive>/Users/<username>/Library/Application Support/Adobe/CloudSync/CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The Users Library user folder is hidden on starting with 10.7 or later
see http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html
Windows:
The log file can be found here:
C:\Users\<username>\AppData\Roaming\CloudSync\CoreSync-YYYY-MM-DD.log
(where YYYY-MM-DD indicate the date of the last log)
Note: The AppData folder is hidden by default this doc shows how to show it if needed
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
Your help is appreciated.
Regards
Scott