I can not access files in creative cloud storage.

[DJFontenot]

I am trying to sync my desktop with my laptop and having issues. Most importantly, on my laptop, I am not able to access my files saved on CC from my main computer. Also on the laptop the desktop app doesn't show in my menu bar or the CC storage folder either. I go to adobe.com and log in to get my files but they are not there and I get a page missing message from adobe. Can some one steer me in the right direction, please?

[Jeff A Wright]

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

[Ben_Mordue]

Hi dondiart,

It sounds like the Creative Cloud desktop application is not running on your laptop. Are you using a Mac or Windows computer?

On a Mac, look for the Adobe Creative Cloud folder in your Applications folder, then double-click "Adobe Creative Cloud" inside that folder.

On a PC, open the Start menu, and choose "Adobe Creative Cloud".

Kind regards,

Ben