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I have a whole folder that I can not sync
The names are BACKPACK150121.ai and similar names...I can not understand why
I can not see if these signs are "not allowed" as names
What is wrong?
File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445
-an overview of assets https://assets.adobe.com/files
Can you send me your log files please?. You can find them in the following locations:
'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
Please send upload them to Creative Cloud and send me a link at firstname.lastname@example.org
Also you can check out these links for tips:
Error: "Unable to sync files"