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I can't found the Adobe Creative Cloud folder in my home directory.

New Here ,
Jul 16, 2014

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Same as title.

Mac Os x 10.9.3, CC 2014.

In the CC panel, the sync files is always off, even if the preferences are activated for sync....

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File sync

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I can't found the Adobe Creative Cloud folder in my home directory.

New Here ,
Jul 16, 2014

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Same as title.

Mac Os x 10.9.3, CC 2014.

In the CC panel, the sync files is always off, even if the preferences are activated for sync....

Topics

File sync

Views

331

Likes

Translate

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jul 16, 2014

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Ghigo

Apologies if you tried this already or if this options.tix does not exist on your system -- this sounds like an issue that BenM responded to in a separate thread: here was the suggested resolution, to remove a stale preference file... you can inspect that folder directly from Finder via shift-Cmd-G and enter ~/Library/Application Support/Adobe/CoreSync as the path to navigate to.

Ben wrote:

Please try these steps:

1. Quit the Creative Cloud desktop application.

2. In Terminal, copy and paste this command:

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix

3. Launch the Creative Cloud desktop application and start syncing.

Best regards

Ian

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New Here ,
Jul 16, 2014

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Wow!

Now it seems to work fine.

Thanks a lot Ian

Best regards

Ghigo

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