• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I can't get logged in to Typekit

New Here ,
Feb 10, 2016 Feb 10, 2016

Copy link to clipboard

Copied

I'm using a PC and Chrome browser. I've used Typekit in the past. I'm trying to sync a new font, but when I go to Typekit through the Creative Cloud manager, I'm not logged in. I click on the Sign In button, and the screen flashes and I see my name as though I'm logged in, and then it flashes again and I'm logged out. I'm logged on the Adobe website. I'm logged in and functioning everywhere in Adobe except Typekit.

TOPICS
File sync

Views

497

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 10, 2016 Feb 10, 2016

It sounds like there may be a conflict with one of the cookie settings in your browser. The Typekit website uses cookies from Adobe.com and the sign in will not work if you have third-party cookies blocked in the browser.

If this is turned on in your browser, you'll need to add a couple exceptions to the privacy setting:

http://help.typekit.com/customer/portal/articles/760702

Give that a try, and please email support@typekit.com if you still cannot sign in to your account!

Votes

Translate

Translate
Adobe Employee ,
Feb 10, 2016 Feb 10, 2016

Copy link to clipboard

Copied

I am moving the discussion to File Hosting, Syncing, and Collaboration forum for assistance

So the Typekit experts can assist you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 10, 2016 Feb 10, 2016

Copy link to clipboard

Copied

It sounds like there may be a conflict with one of the cookie settings in your browser. The Typekit website uses cookies from Adobe.com and the sign in will not work if you have third-party cookies blocked in the browser.

If this is turned on in your browser, you'll need to add a couple exceptions to the privacy setting:

http://help.typekit.com/customer/portal/articles/760702

Give that a try, and please email support@typekit.com if you still cannot sign in to your account!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 10, 2016 Feb 10, 2016

Copy link to clipboard

Copied

LATEST

Totally makes sense. I had to reset settings in Chrome yesterday. It works.

Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines