I can't get logged in to Typekit

New Here ,
Feb 10, 2016 Feb 10, 2016

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I'm using a PC and Chrome browser. I've used Typekit in the past. I'm trying to sync a new font, but when I go to Typekit through the Creative Cloud manager, I'm not logged in. I click on the Sign In button, and the screen flashes and I see my name as though I'm logged in, and then it flashes again and I'm logged out. I'm logged on the Adobe website. I'm logged in and functioning everywhere in Adobe except Typekit.

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correct answers 1 Correct Answer

Adobe Employee , Feb 10, 2016 Feb 10, 2016
It sounds like there may be a conflict with one of the cookie settings in your browser. The Typekit website uses cookies from Adobe.com and the sign in will not work if you have third-party cookies blocked in the browser.If this is turned on in your browser, you'll need to add a couple exceptions to the privacy setting:http://help.typekit.com/customer/portal/articles/760702Give that a try, and please email support@typekit.com if you still cannot sign in to your account!

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Adobe Employee ,
Feb 10, 2016 Feb 10, 2016

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I am moving the discussion to File Hosting, Syncing, and Collaboration forum for assistance

So the Typekit experts can assist you.

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Adobe Employee ,
Feb 10, 2016 Feb 10, 2016

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It sounds like there may be a conflict with one of the cookie settings in your browser. The Typekit website uses cookies from Adobe.com and the sign in will not work if you have third-party cookies blocked in the browser.

If this is turned on in your browser, you'll need to add a couple exceptions to the privacy setting:

http://help.typekit.com/customer/portal/articles/760702

Give that a try, and please email support@typekit.com if you still cannot sign in to your account!

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New Here ,
Feb 10, 2016 Feb 10, 2016

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Totally makes sense. I had to reset settings in Chrome yesterday. It works.

Thank you!

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