I can't sync to my files In the CC desktop app

Community Beginner ,
Sep 15, 2014

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I can't sync to my files In the CC desktop app Assets/Files/ I hit the "Start Syncing" button and get the waiting wheel, but never get to my files.  Up under the gear (settings) icon. it says file synch is off (and greyed out), and I go to Preferences/Files turn the sync to on and close the box, and it still under the gear (settings) icon. it says file synch is off (and greyed out).

Correct answer by kenphipp5 | Community Beginner

Just found another very helpful post from Ben Mordue with the solution:

* Quit the Creative Cloud Desktop app

* In terminal, type:

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix



When you relaunch the CC desktop app, and press the Start Syncing button, it should work.

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File sync

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I can't sync to my files In the CC desktop app

Community Beginner ,
Sep 15, 2014

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I can't sync to my files In the CC desktop app Assets/Files/ I hit the "Start Syncing" button and get the waiting wheel, but never get to my files.  Up under the gear (settings) icon. it says file synch is off (and greyed out), and I go to Preferences/Files turn the sync to on and close the box, and it still under the gear (settings) icon. it says file synch is off (and greyed out).

Correct answer by kenphipp5 | Community Beginner

Just found another very helpful post from Ben Mordue with the solution:

* Quit the Creative Cloud Desktop app

* In terminal, type:

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix



When you relaunch the CC desktop app, and press the Start Syncing button, it should work.

TOPICS
File sync

Views

279

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Sep 15, 2014 0
Community Beginner ,
Sep 15, 2014

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I deleted my oobe.db file .. and that didn't work

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Sep 15, 2014 0
Community Beginner ,
Sep 16, 2014

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Just found another very helpful post from Ben Mordue with the solution:

* Quit the Creative Cloud Desktop app

* In terminal, type:

rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix



When you relaunch the CC desktop app, and press the Start Syncing button, it should work.

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Sep 16, 2014 0
New Here ,
Apr 22, 2015

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This line in my terminal as described above finally solved my desktop syncing problem as well!

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Apr 22, 2015 0