I don't like how Creative Cloud Applet forces me to shutdown every open application when I log out

Explorer ,
Apr 23, 2021 Apr 23, 2021

Copy link to clipboard

Copied

This is painful.

 

Sometimes I have to logout of Creative Cloud because it is buggy, won't sync, or I'm switching Adobe Creative account accounts (yes I have two). When I do, I'm forced to shutdown every application. I have 10 files open in Photoshop, 15 files in Illustrator, 3 files in Adobe XD....etc, and I'm forced to shutdown everything. This is nuts. If I log-back-in into creative cloud, I still cannot stop this shutdown of the application. This is maddening. It is so unnecessary what Adobe did.

 

Am I in a violation of some sacred decree when I logout of the Adobe Creative Cloud that it behaves in this forceful-shutdown mode? I think it is time to fix this problem. 

TOPICS
Cloud storage web assets, Collaboration, File sync, Libraries

Views

29

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 24, 2021 Apr 24, 2021

Copy link to clipboard

Copied

LATEST

unfortunately, you're correct. signing out of the cc desktop app shuts down open adobe programs. if you want to make a suggestion to adobe to remedy that, post here: https://www.adobe.com/products/wishform.html

 

i understand the problem with more than one account requiring sign out and sign in, but you shouldn't have a "buggy" sync issue with the cc app.  if the app problems are a significant part of your aggravation it may be worth trying to fix that:

 

first, reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
repair all ms visual c++ versions that can be repaired.
update your ms visual c++, if it can be updated
restart your computer (don't skip this)
reinstall the cc desktop app, https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud
if you're unable to install the cc desktop app at this stage, use the link at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
use the desktop app to install your cc programs/trials it's worth trying to fix that:

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines