Copy link to clipboard
Copied
The page will be loading and then get a page not found error. I can still access files using the desktop program and the say that they have synchronised. I have tried to clear cookies, cache and others, I have used other computers, browsers and different browsers on different computers, clearing caches and data on them as well. I have tried to change my password and log out and log in again.
Nothing works, my guess is that there is a corrupt file in my archive or it is a server problem. (could an admin maybe permanently delete all my files?, nothing important on there yet)
Anything helps.
Thanks
Marc Kubischta replied to you here http://forums.adobe.com/message/6338690#6338690.
There service is not down for everyone.
Copy link to clipboard
Copied
Edit: I have called tech support and apparently it is down for everyone, can someone confirm?
Copy link to clipboard
Copied
Marc Kubischta replied to you here http://forums.adobe.com/message/6338690#6338690.
There service is not down for everyone.
Copy link to clipboard
Copied
Thanks for that, was told by tech support that it was? Anyway Marc's answer seems correct.
Thanks for the help
Copy link to clipboard
Copied
Now the files section is working, but archive is not and still gives the error?
Copy link to clipboard
Copied
Hi Bradley981,
I think I spoke with you via private message before the forums were updated and your issue was resolved, if this is not the case please let us know.
Thanks,
- Dave