I get a page not found error when trying to access creative cloud files with a browser?

New Here ,
Apr 27, 2014

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The page will be loading and then get a page not found error. I can still access files using the desktop program and the say that they have synchronised. I have tried to clear cookies, cache and others, I have used other computers, browsers and different browsers on different computers, clearing caches and data on them as well. I have tried to change my password and log out and log in again.

Nothing works, my guess is that there is a corrupt file in my archive or it is a server problem. (could an admin maybe permanently delete all my files?, nothing important on there yet)

Anything helps.

Thanks

Marc Kubischta replied to you here http://forums.adobe.com/message/6338690#6338690.

There service is not down for everyone.

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I get a page not found error when trying to access creative cloud files with a browser?

New Here ,
Apr 27, 2014

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The page will be loading and then get a page not found error. I can still access files using the desktop program and the say that they have synchronised. I have tried to clear cookies, cache and others, I have used other computers, browsers and different browsers on different computers, clearing caches and data on them as well. I have tried to change my password and log out and log in again.

Nothing works, my guess is that there is a corrupt file in my archive or it is a server problem. (could an admin maybe permanently delete all my files?, nothing important on there yet)

Anything helps.

Thanks

Marc Kubischta replied to you here http://forums.adobe.com/message/6338690#6338690.

There service is not down for everyone.

TOPICS
File sync

Views

549

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Apr 27, 2014 0
New Here ,
Apr 28, 2014

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Edit: I have called tech support and apparently it is down for everyone, can someone confirm?

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Apr 28, 2014 0
Adobe Employee ,
Apr 28, 2014

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Marc Kubischta replied to you here http://forums.adobe.com/message/6338690#6338690.

There service is not down for everyone.

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Apr 28, 2014 0
New Here ,
Apr 28, 2014

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Thanks for that, was told by tech support that it was? Anyway Marc's answer seems correct.

Thanks for the help

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Apr 28, 2014 0
New Here ,
Apr 29, 2014

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Now the files section is working, but archive is not and still gives the error?

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Apr 29, 2014 0
David__B LATEST
Adobe Employee ,
May 06, 2014

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Hi Bradley981,

I think I spoke with you via private message before the forums were updated and your issue was resolved, if this is not the case please let us know.

Thanks,

- Dave

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May 06, 2014 0