I have 5.25gb in CC Files, but my usage is at 50%

Sep 06, 2013

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I few weeks ago all of my synced files disappeared. But my usage remained around 25%. After restoring my files from a backup my usage jumped to 50%.

I cleaned out my Archive folder and reinstalled CC, but I was not able to recover the space.

What is the fix to recover the missing space?

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File sync

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I have 5.25gb in CC Files, but my usage is at 50%

Sep 06, 2013

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I few weeks ago all of my synced files disappeared. But my usage remained around 25%. After restoring my files from a backup my usage jumped to 50%.

I cleaned out my Archive folder and reinstalled CC, but I was not able to recover the space.

What is the fix to recover the missing space?

TOPICS
File sync

Views

407

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 06, 2013 0
Adobe Employee ,
Sep 09, 2013

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I have replied to you via email.

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Sep 09, 2013 0
Sep 11, 2013

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I'm not sure if you got my reply but:

At this point you can remove the old files since I have uploaded a backup copy of my files.

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Sep 11, 2013 0