I have 7 Gig on my desktop but CC says I have 20G ...

New Here ,
Nov 18, 2016 Nov 18, 2016

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I Have a total of 7.7 Gigis in my creative cloud files on my desktop, CC is telling me I have 20 gigs used even after syncing.

I one had 20Gigs up there several months ago but I should not have that much anymore.

Thanks

Thomas

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Adobe Employee , Nov 18, 2016 Nov 18, 2016
Hey Thomas,I'm not sure if this is the cause or not, but I know files in your Archive do count against your storage. Maybe check if you have a lot of files there using up space? https://assets.adobe.com/files?filter=archiveThis should be a link to the ArchiveAdobe Creative Cloud Here is some overview info about storage in case its helpfulBrowse, sync, and manage Adobe Creative Cloud assets Thanks,- Dave

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Adobe Employee ,
Nov 18, 2016 Nov 18, 2016

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Hey Thomas,

I'm not sure if this is the cause or not, but I know files in your Archive do count against your storage. Maybe check if you have a lot of files there using up space? https://assets.adobe.com/files?filter=archive


This should be a link to the Archive

Adobe Creative Cloud

Here is some overview info about storage in case its helpful

Browse, sync, and manage Adobe Creative Cloud assets

Thanks,

- Dave

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New Here ,
Nov 18, 2016 Nov 18, 2016

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Thanks Dave that was the case.  OOPS.

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