I NEED HELP WITH CREATIVE CLOUD

New Here ,
Mar 06, 2021 Mar 06, 2021

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IM A SPANISH SPEAKER, SO MY ENGLISH COULD BE HALF BAD OR GOOD.

 

OK, I USED CREATIVE CLOUD WITH PHOTOSHOP AND OTHER APPS. THE REASON WHY IM WRITING THIS IS BEACUSE I OPEN CREATIVE CLOUD APP, AND IT DOES´NT OPEN. APPEARS ME IN WHITE THE APP ,BUT AFTER , CLOSE INMEDIATLY. SO I NEED HELP!! FOR ME IS TO FRUSTRATING!

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Cloud storage web assets, File sync

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Adobe Community Professional ,
Mar 07, 2021 Mar 07, 2021

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Adobe Community Professional ,
Mar 07, 2021 Mar 07, 2021

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ALL CAPS is the same as SHOUTING.  Please don't shout in this public user-to-user forum.

Did you restart your computer after installing your Creative Cloud apps?

Which operating system do you have?

 

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Mar 07, 2021 Mar 07, 2021

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I use Windows 10,   1607 version 2016. Well, I dont restart my computer. And sorry if I use caps to write, is a bad  habit.

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New Here ,
Mar 07, 2021 Mar 07, 2021

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And most of my adobe apps are in 2020 version

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Adobe Community Professional ,
Mar 07, 2021 Mar 07, 2021

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did you follow the suggestions?

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