I decided to buy the student plan but when I try to get into lightroom or any of the other applications it just says to start trial and buy the plan. I tried going to my account and the plan doesn't show up on my page and I was still charged.
TOPICS
Cloud storage web assets
,
Collaboration
,
Libraries
Try the steps mentioned in the following link https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html If it does not work then you will have to contact support. These are peer to peer forums and no one here has access to your account information. Click on the following link https://helpx.adobe.com/contact.html Make sure you are logged into your AdobeID, your browser has cookies enabled and no script blocker is enabled. Click on the chat icon on the bottom right. Also be mindful of answering anyone who sends you a private message. See the following for more information about scammers https://tinyurl.com/y7cfrr7y -Manan
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