Copy link to clipboard
Copied
Hi!
I'm trying to see my files by the app Creative Cloud, but it says: ''Impossible de charger l'emplacement de synchronisation" (Impossible to charge the synchronisation location)
Copy link to clipboard
Copied
Moving to File Hosting, Syncing, and Collaboration‌
Copy link to clipboard
Copied
I have a PC, can you tell me where to go?
Copy link to clipboard
Copied
Hi,
It looks like Creative Cloud didn't create the folder your looking for. Can you verify its actually on disk?. It'll be at the location /Users/yourusername. If it is not there Creative Cloud had a issues creating this folder when you installed. Please check folder permissions on /Users/yourusername and reinstall Creative Cloud. If this doesn't help please contact customer care Contact Customer Care
Copy link to clipboard
Copied
After looking, the folder is there.
But strangely, it's seem to be working this morning... I can see all my files again...
The only thing is that in the ''apps'', I have to reinstall all the ones that I had, but I still have it already...