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Impossible to download SVGs from Creative Cloud

New Here ,
Apr 15, 2020

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We share our assets with our developpers on Creative Cloud. We use a public link to the assets' folder.

When you go to the dedicated page of an SVG, the button to download the asset doesn't work. 
We have two kinds of assets, PDF and SVG, and it works for PDF but not for SVG.

 

Can you help me please.

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Cloud storage web assets, Creative Cloud

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Impossible to download SVGs from Creative Cloud

New Here ,
Apr 15, 2020

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We share our assets with our developpers on Creative Cloud. We use a public link to the assets' folder.

When you go to the dedicated page of an SVG, the button to download the asset doesn't work. 
We have two kinds of assets, PDF and SVG, and it works for PDF but not for SVG.

 

Can you help me please.

Topics

Cloud storage web assets, Creative Cloud

Views

469

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Apr 15, 2020

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Which Adobe app or service was used to create the SVG?

Was the asset saved to Library?

 

 

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Apr 16, 2020

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We use Sketch and the SVGO Compressor plugin to export the SVGs. 

And no the assets aren't saved to Library.

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Adobe Community Professional ,
Apr 16, 2020

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What company makes Sketch? I looked through all the Adobe branded programs and do not find any named Sketch. Maybe you should ask this question over on the support forum for that program.

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Marion D LATEST
New Here ,
Apr 16, 2020

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Well, You made a point, I never thought the issue could come from the export of the SVGs. As they can be downloaded from the folder page (thanks to the contextual menu of each file) but not in their dedicated page (the download button is displayed but do nothing), I was thinking more of a problem with the button in this page or maybe something linked with the fact that since January 30, 2020, the download of linked files is automatically allowed for all public links .

 

So I tried with an SVG created and exported via Adobe Illustrator, and it still not works.

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