Inconsistent Cloud Storage

Community Beginner ,
Feb 16, 2020 Feb 16, 2020

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i have a 20gb cloud storage, and i deleted a bunch of files in lightroom to make space. I ended up with only having consumed 356mb out of 20GB.

 

Lightroom Web PageLightroom Web Page

 

But while i was doing something on Premier Rush, i kept getting the notification that my storage is full. When i checked the assets page, it says i have used up 17.5gb.

Creative Cloud Assets pageCreative Cloud Assets page

how can i check what the 17.5 GB consists off?

i already double checked all my apps, and i don't have any files large enough to consume the space indicated.

Why isn't storage information not consistent?

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CC FAQ, Cloud storage web assets, Creative Cloud

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LEGEND ,
Feb 17, 2020 Feb 17, 2020

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In that second screen shot you posted have you looked in each section on the left, Files, Libraries and the like? Especially the Deleted section?

And then on each section across the top and opened any folders you find in them?

 

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Community Beginner ,
Feb 17, 2020 Feb 17, 2020

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Hi!

Yes, the deleted items in the assets page has already been cleared.

 

deleted folderdeleted folder

but they share the same storage. shouldn't it be consistent? 

why would it show that it's almost full in one site and completely different information in the other?

--
Cheers!

Renee Rose Pinero

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