instalado hoy el paquete de fotografía, y sin funcionamiento por el error Coresync continuamente

[pepsicolo1@gmail.com]

Instalado el paquete de fotografia y no puede realizar nada por el continuo y problema de coreSync en mi Mac. no se como solucionarlo y aun menos cuando despues de realizar una instalacion ya y lo primero son los problemas, bastante descontento

[KanikaS]

Hi there, 

Could you please explain use more. Were you able to install Photoshop? Do you get any error messages? 

Thanks 

Kanika

[pepsicolo1@gmail.com]

Install all the programs in the photography package, lightroom, Photoshop, rush, Xd etc.
When I open lightroom it indicates that there is an error in Libreria-Coresync

[KanikaS]

Request you to kindly collect logs  so that we can research more on the issue. 

[pepsicolo1@gmail.com]

No se puede crear la carpeta necesaria: /Users/Jose/Library/Application Support/Adobe/Lightroom/Keyword Sets.

[KanikaS]

Use this link to collect logs: https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

[KanikaS]

You may also want to try this:

#Close Lightroom

#Open Creative Cloud desktop app

#Check for updates

Please let us know if that helps! 

_kanika

[David__B]

Hello there,

Would it be possible to take and share a screenshot of the error?

What version of the macOS are you using?

I'd also be curious if this directory exists on your system /Users/Jose/Library/Application Support/Adobe/Lightroom/Keyword Sets

Can you check and see if you're able to create a Keyword Sets folder at that location manually?

The issue sounds like it may be related to your user account not having proper permissions related to creating or writing to that folder.

Here are some related articles which may be helpful:

• How to access files in your user Library folder:
  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
• User-specific permissions issues:
  https://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.html