Invitation to a shared folder not working

New Here ,
Aug 26, 2020 Aug 26, 2020

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Hello. I've signed up to to Creative Cloud for a shared folder, after clicking the 'accept invitation' link it takes me to assets.adobe.com/files but nothing is showing anywhere under any heading. The email I signed up with is listed as a member on the shared folder and I got the invite by email. 

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Adobe Community Professional ,
Aug 26, 2020 Aug 26, 2020

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i'm not sure what link you were sent, but a shared folder/file link from adobe cc looks something like, https://shared-assets.adobe.com/link/143742d5-e3e4-4d49-5f2f-a9ec74cec88a

 

let the sender know they sent a broken link and refer them to https://helpx.adobe.com/creative-cloud/help/share.html for info on how to create a link.

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New Here ,
Aug 26, 2020 Aug 26, 2020

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Hi thanks,

 

Unfortunately I can't get hold of the sender now for some time.  This is the invitation I was sent.  

 

Screenshot 2020-08-26 at 15.40.28.png

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Adobe Community Professional ,
Aug 26, 2020 Aug 26, 2020

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that's a shared library invitation and i don't see how that could be in error because the link is generated by adobe.  however, the sender can revoke the invitation and i don't think the invitee would see anything.

 

in any case, there's nothing you (or anyone other than the inviter) can do.  if the inviter still wants you to join, they need to resend.

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