Issues seeing files on-line

New Here ,
Feb 15, 2015 Feb 15, 2015

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Can anyone tell me why I can see my CC files online on my desktop but when I look via my laptop it says the folders are empty?

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File sync

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Adobe Community Professional ,
Feb 15, 2015 Feb 15, 2015

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Adobe Employee ,
Feb 16, 2015 Feb 16, 2015

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Hi,

Are you positive that you are signed in as the same user on both machines? I would suggest signing out of Creative Cloud on both laptop and desktop, then re sign in using the same Adobe ID.

Thanks

Warner

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