Issues sharing Files

New Here ,
Dec 23, 2019

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I am a student and have the "creative cloud all apps" service. My friend and I have been trying to share photos with each other to edit them. However, every time I try click the link that my friend sent me, I get the message "You do not have access to this service. Contact your IT adminsitrator to gain access." How do I go about resolving this issue? Any and all help would be greatly appreciated.

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Collaboration, Creative Cloud, New user

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Most Valuable Participant ,
Dec 23, 2019

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Link to what?

 

Is your friend sharing to a service that requires a password?

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