Libraries sync error caused by CC update

Explorer ,
Sep 24, 2020

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Hi I updated today my Creative Cloud to 5.3.0.468 & CC library 3.8.27.3 and I am now receiving this error (see below) that I must upgrade to the latest cloud libraries.

 

I have followed all the instructions at:

https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html?mv=product&mv2=accc

 

And the problem remains. 

 

Can anyone (preferably an Abode technical staffer) suggest a solution that works?

 

Thanks!

 

 

 

CC issue.png

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Cloud storage web assets, File sync, Libraries

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Libraries sync error caused by CC update

Explorer ,
Sep 24, 2020

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Hi I updated today my Creative Cloud to 5.3.0.468 & CC library 3.8.27.3 and I am now receiving this error (see below) that I must upgrade to the latest cloud libraries.

 

I have followed all the instructions at:

https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html?mv=product&mv2=accc

 

And the problem remains. 

 

Can anyone (preferably an Abode technical staffer) suggest a solution that works?

 

Thanks!

 

 

 

CC issue.png

TOPICS
Cloud storage web assets, File sync, Libraries

Views

164

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Sep 24, 2020 2
Explorer ,
Sep 24, 2020

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PS: I am running on Windows 10 version 2004, 16GB RAM, AMD Ryzen 5 2600X six core

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Sep 24, 2020 0
Community Beginner ,
Sep 24, 2020

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I am having exactly the same problem on Mac and Windows 10. Have tried the suggested fixes. Problem with Adobe not your setup.

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Sep 24, 2020 0
Community Beginner ,
Sep 25, 2020

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I have had exactly the same issue. it upgraded first thin this morning and suddenly a sync error.

Running Win 10 Pro ver 1930.

AMD Ryzen 3 2200G 3.50 GHz, 48 GB RAM

 

Trie all the suggested fixes but no change.

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Sep 25, 2020 0
Community Beginner ,
Sep 25, 2020

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Same fault here.

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Sep 25, 2020 0
Community Beginner ,
Sep 25, 2020

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Now fixed by update to cc desktop released by adobe.

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Sep 25, 2020 0
Participant ,
Sep 25, 2020

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I had this problem.  I went through the utterly ridiculous rigmarole of actions instructed by the page I was directed to, and the problem remains.  Insanity for me this morning.

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Sep 25, 2020 0
Explorer ,
Sep 25, 2020

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Have the same issue.  Have not upgraded anything but have ths same problem.  As with others have tried all the suggested fixes without any solution.  Adobe - please get this fixed asap as interfering with my workflow.

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Sep 25, 2020 0
Explorer ,
Sep 25, 2020

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All of a sudden all now ok

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Sep 25, 2020 1
Explorer ,
Sep 25, 2020

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Yes, mine is fixed now.  When I logged on again, a message came up to update Creative Cloud.  I pressed the button and then on restarting it, the problem had gone away. 

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Sep 25, 2020 0