Libraries Sync Error: Trying to diagnose

Community Beginner ,
Jul 02, 2020

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I've been getting this error on CC Desktop for weeks now and I haven't figured out what is causing it. I have two machines running CC in my home. One is a personal MacBook Pro and the other is a work Lenovo ThinkPad. Both are on the same network but the Lenovo will not sync my libraries. It also doesn't matter if the VPN is disconnected. 

 

My guess is that there is a policy that is blocking some domain from connecting. After looking through log files for adobe domains to check, I found this: http://ns.adobe.com. Does this still do anything in relation to the libraries tool? It is blocked by our computers.

 

Any other suggestions on where to look?

 

thanks

TOPICS
Cloud storage web assets, File sync, Libraries

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Libraries Sync Error: Trying to diagnose

Community Beginner ,
Jul 02, 2020

Copy link to clipboard

Copied

I've been getting this error on CC Desktop for weeks now and I haven't figured out what is causing it. I have two machines running CC in my home. One is a personal MacBook Pro and the other is a work Lenovo ThinkPad. Both are on the same network but the Lenovo will not sync my libraries. It also doesn't matter if the VPN is disconnected. 

 

My guess is that there is a policy that is blocking some domain from connecting. After looking through log files for adobe domains to check, I found this: http://ns.adobe.com. Does this still do anything in relation to the libraries tool? It is blocked by our computers.

 

Any other suggestions on where to look?

 

thanks

TOPICS
Cloud storage web assets, File sync, Libraries

Views

50

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 02, 2020 0

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