Library Sync Error - Fix instructions do not work.

Community Beginner ,
Sep 24, 2020

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I have just installed windows 10, subscribed to Adobe CC and installed a few apps. I am getting this error in regards to the libraries being synced. I clicked the link and followed all the instructions to try and fix it. It didn't work.

Please advise, thank you in advance!

Jayden

Mine righted itself without needing any of that.  

TOPICS
Cloud storage web assets, File sync, Libraries

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Library Sync Error - Fix instructions do not work.

Community Beginner ,
Sep 24, 2020

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JaydenDelroy_0-1600985579052.png


I have just installed windows 10, subscribed to Adobe CC and installed a few apps. I am getting this error in regards to the libraries being synced. I clicked the link and followed all the instructions to try and fix it. It didn't work.

Please advise, thank you in advance!

Jayden

Mine righted itself without needing any of that.  

TOPICS
Cloud storage web assets, File sync, Libraries

Views

154

Likes

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Sep 24, 2020 0
Community Beginner ,
Sep 24, 2020

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 I am getting the same message as well the support team do not know how to help me on this keep getting sent to diffrent specialists and still no luck COME ON ADOBE GET IT FIXED

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Sep 24, 2020 1
New Here ,
Sep 24, 2020

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I'm Have the same problem and also i didn't find any solution yet ....

also, I face another problems like 2020-09-24_193132.png2020-09-24_193146.png2020-09-24_214221.png2020-09-24_214244.png

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Sep 24, 2020 0
Community Beginner ,
Sep 24, 2020

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Very frustrating. Adobe surely knows how to fix! I have a installed on a fresh install of windows and adobe CC was the first thinkg I installed so there should be no interference from other apps or issues with files. Hmm.

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Sep 24, 2020 1
Community Beginner ,
Sep 25, 2020

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Been trying to get this sorted out for the last two days NO ONE AT ADOBE is able to help keep getting passed on to someone else been on this now for a hour so far today and still waitting for someone to get back to me over it THIS IS A JOKE ADOBE GET YOUR FINGER OUT AND SORT OUT THE PROBLEM

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Sep 25, 2020 2
Community Beginner ,
Sep 25, 2020

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Same here, I've been told somoene will contact me in the next 48 hours to try and find a solution. One of the support iperatives took control for an hour to troubleshoot what I had already told them I'd done (in a fraction of the time) to no avail. I don't think the front line techincal responders have very little training and only know how to fix basic issues. Hopefully I will be able ot connect to someone who knows what they are doing.

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Sep 25, 2020 2
Participant ,
Sep 25, 2020

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Had this problem too.  None of the "solutions" worked.  A lot of wasted time following procedures that brought me back to square one.

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Sep 25, 2020 3