Linked Smart Object breaks a PSD after sync with Creative Cloud

Community Beginner ,
Aug 26, 2014 Aug 26, 2014

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After using a linked Smart Object inside a PSD and sync with Creative Cloud, the online version of file does not preview and does not work with any online feature, like Extract, Layers, or Anything else.

Any suggestion? Thanks in advance.

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Adobe Employee ,
Aug 26, 2014 Aug 26, 2014

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Hi Deryckoe,

Can you share a link to an example file?

Thanks,

- Dave

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Community Beginner ,
Aug 26, 2014 Aug 26, 2014

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Hi David_B,

Of course, here´s the CC Public link of a file a create as sample.

http://adobe.ly/1taOMci

Thanks in advance.

Deryck.

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Adobe Employee ,
Aug 27, 2014 Aug 27, 2014

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Thanks for the example Deryck,

The preview seemed broken on the comments tab but the image was appearing for me under the Extract one. When I downloaded the original it looked like the linking was preserved. The online version didn't seem to denote in any way that the Cecinas layer contained a Linked Smart Object, which might be helpful, but it did have the preview. Here are some screenshots of what I was seeing. Thanks for posting about it. I'll pass it on to our engineering department.

Linked_smart_object2.jpgLinked_smart_object1.jpg

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Community Beginner ,
Aug 27, 2014 Aug 27, 2014

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Hi David,

Thanks for you comments. The specific example works in Extract but the full PSD only partially loads. I can´t publish the entire PSD because is a client in progress real design and I can't publish here. Anyway, in this case, as you can confirm the preview does not work neither.

Please let me know what feedback do your get from the engineering department. I can provide the full PSD in a private message if the ED need it.

Thanks in advance.

Deryck.

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