Log in aaaaall the time

New Here ,
Dec 03, 2020

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Can someone please explain to me why there is more sucurity for me to edit a photograph than my Bank has?  Why all this log in BS?  It jsut seems totaly nuts to me and has me looking for alternatives to Adobe products. I have been an adobe customer for decades and don't want to switch but if they make the apps so hard to use what is the point? Why do I have to keep logging into apps on  my own machine?

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Log in aaaaall the time

New Here ,
Dec 03, 2020

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Can someone please explain to me why there is more sucurity for me to edit a photograph than my Bank has?  Why all this log in BS?  It jsut seems totaly nuts to me and has me looking for alternatives to Adobe products. I have been an adobe customer for decades and don't want to switch but if they make the apps so hard to use what is the point? Why do I have to keep logging into apps on  my own machine?

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Dec 03, 2020 0
kglad LATEST
Adobe Community Professional ,
Dec 03, 2020

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if you're not explicitly logging out (usually by signing-in on a 3rd computer) and you're being asked to sign in more than once per month (with a monthly subscription), there's something wrong with your cc app or something on your computer (eg, av) causing a problem.

 

if you think it's a damaged cc app,

 

try resetting the cc app: To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, try to repair
https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

if that fails go ahead and uninstall/reinstall per the above link

if that fails, do a clean cc install following each applicable step:

uninstall every cc app including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html
check for, and if available, update your os
restart your computer (don't skip this)
reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.
if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
use the desktop app to install your cc programs/trials

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