Copy link to clipboard
Copied
Since October 2020, my login and passwords in my computer do not remain stored, from the software Adobe Creative Cloud. What is the solution ?
Greetings Henk Straatman.
----------------
Nederlands vertaald
Sinds oktober 2020 blijft mijn login en de wachtwoorden in mijn computer niet opslagen, van de software Adobe Creative Cloud. WAT is de oplossing ?
Groetjes Henk Straatman
Copy link to clipboard
Copied
Since October 2020, my login and passwords in my computer do not remain stored, from the software Adobe Creative Cloud. What is the solution ?
Greetings Henk Straatman.
----------------
Nederlands vertaald
Sinds oktober 2020 blijft mijn login en de wachtwoorden in mijn computer niet opslagen, van de software Adobe Creative Cloud. WAT is de oplossing ?
Groetjes Henk Straatman
Copy link to clipboard
Copied
something on your computer is causing the problem by
1. removing/changing your stored credentials (eg, av, antimalware, cleaner), or
2. you have a permissions issue storing your sign in credentials.
A) Mac OS: /Users//Library/Application Support/Adobe/OOBE
NOTE: \Users\\Library\ is hidden by default. To unhide see below*
B) Windows: C:\Users\\AppData\Local\Adobe\OOBE
NOTE: AppData (and its subfolders) is hidden with Windows default settings. To unhide see below*
*see bottom of https://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html for info on unhidding folders