Logitech Craft Keyboard Crown functionality

New Here ,
Nov 11, 2020 Nov 11, 2020

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After the latest Adobe update, my craft keyboard crown functionality has stopped working on all of the apps. Does anybody have any solutions that they've tried that actually worked? Logitech hasn't mentioned when they might be able to fix it. 

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Bug, Community Information, Feature request

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LEGEND ,
Nov 11, 2020 Nov 11, 2020

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What is a Craft keyboard and what is the Crown Function? Never heard of either.

 

I moved your post over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

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Adobe Community Professional ,
Nov 11, 2020 Nov 11, 2020

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Adobe Community Professional ,
Nov 11, 2020 Nov 11, 2020

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Do you have the latest driver for that keyboard?

You may want to contact Logitech Support:

https://support.logi.com/hc/en-us/

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New Here ,
Jan 20, 2021 Jan 20, 2021

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Yes same thing has happened to me. The crown functions for all adobe programs are not functioning like they use to. Contacted Logitech, they ran me through an update and some other trouble shooting issues and nothing worked. Something either with the adobe update or thier update isnt playing nice with each other. Kinda pissed I purchased this keyboard due to its functionality in these programs. Now its pretty much a really expensive standard keyboard. Hopefully adobe or logitech will release some update to fix it.

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New Here ,
Apr 21, 2021 Apr 21, 2021

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Is this still an issue? I was thinking of purchasing one of these keyboards, but I decided to search before I buy it and saw this thread.

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Currently yes it is still an issue. I have everything up to date on logitech options and adobe program versions as well. Its highly frustrating. None of the keyboards crown functions work properly like they use to. When it worked it was awesome. I used it all the time and made my work flow much faster and easier. Now its a fancy volume button cause thats all it can do now.

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Community Beginner ,
May 12, 2021 May 12, 2021

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Hello, i have the same problem, if you delete the profile and then install it again it works, but after mac restart its not working again, must disable and reenable the function again... 😞 but after then it at least works.

 

p.s.: sorry for the bad english.

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