media files not showing on one PC but showing on another

New Here ,
Apr 14, 2019 Apr 14, 2019

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Hi

I am a new user of Adobe Premier Rush. Have two laptops running Windows 10. On both PCs we can see that they sync up under the creative cloud files folder that is local. On PC1 we launch the application and it can find the media files on folder. On PC2 we attempt the same and no media files show up. Any hints on what is wrong?

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File sync

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Adobe Community Professional ,
Apr 15, 2019 Apr 15, 2019

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on the problematic computer, sign out and then back in to your cc desktop application using the same adobe id used on the working pc  http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

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