Missing changes in file after conflict

[#1]

Hi,

My colleague open XD file on his computer (and file was probably saved). Creative cloud synchronized file to my laptop and 3 days of my work are missing. There is new file in folder marked "(Conflicted copy from MARTIN-NTB on  2017-11-20)" but with same content.

I tried to show versions but Creative Cloud doesn't show any version. Can you help me?

[#2]

Hi,

My colleague open XD file on his computer (and file was probably saved). Creative cloud synchronized file to my laptop and 3 days of my work are missing. There is new file in folder marked "(Conflicted copy from MARTIN-NTB on  2017-11-20)" but with same content.

I tried to show versions but Creative Cloud doesn't show any version. Can you help me?