Highlighted

Missing Creative Cloud Files

New Here ,
Dec 03, 2018

Copy link to clipboard

Copied

Since reinstalling Creative Cloud after doing a fresh start on Windows 10 I have lost a lot of files .Searched in deleted files and aren't there.CC says it has synced all files. Can anyone help?

Topics

File sync

Views

184

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Missing Creative Cloud Files

New Here ,
Dec 03, 2018

Copy link to clipboard

Copied

Since reinstalling Creative Cloud after doing a fresh start on Windows 10 I have lost a lot of files .Searched in deleted files and aren't there.CC says it has synced all files. Can anyone help?

Topics

File sync

Views

185

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Guide ,
Dec 03, 2018

Copy link to clipboard

Copied

Normally the Creative Cloud Files folder is a mirror of what is on the Adobe wesite and so if you can not find the files on Cloud web page or in the Deleted Files it is because it was not there and formatting your machine has nothing to do with .

Are you sure you do not mix two Adobe IDs?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Dec 03, 2018

Copy link to clipboard

Copied

I only have one ID and many of my photos have disappeared from website and cc folder

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Dec 31, 2018

Copy link to clipboard

Copied

Moving this query to File Hosting, Syncing, and Collaboration​ community.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...