Mixamo doesn't load characters

New Here ,
Sep 03, 2020 Sep 03, 2020

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I were trying to upload my own character made in zbrush but got the Timeout: error occured on fbxprase error. I tried to search in google, but didn't get any results. Can someone explain me, what is this problem about?

Note: tried to decrease my polycount (I thought it was to high, about 4 Mil. but it didn't work)

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Adobe Community Professional ,
Sep 03, 2020 Sep 03, 2020

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You need to go here for Mixamo help https://www.mixamo.com/#/

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