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moving creative cloud sync files on local drive

New Here ,
Jan 14, 2015

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Upon the latest update to the Creative Cloud app, all my sync files were moved locally from my secondary (data) hard drive to my primary boot drive, without notification or permission. 

Now the software won't move them back, even though I reset the default file location back to where I want them.

How can I restore my files back to where they where without messing up all the sync data with the cloud?

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File sync

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moving creative cloud sync files on local drive

New Here ,
Jan 14, 2015

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Upon the latest update to the Creative Cloud app, all my sync files were moved locally from my secondary (data) hard drive to my primary boot drive, without notification or permission. 

Now the software won't move them back, even though I reset the default file location back to where I want them.

How can I restore my files back to where they where without messing up all the sync data with the cloud?

Topics

File sync

Views

169

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 15, 2015

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Hi,

We are aware of this issue. Can you open the Creative Cloud Application and click on Assets from the top menu then files and finally click on open Folder. This will take you to the location of your files.

You may change the location of the Creative Cloud files folder to the location you had before from Preferences>Files>Folder Location

Thanks

Warner

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