My Creative cloud is unable to sync.

New Here ,
Jun 09, 2015 Jun 09, 2015

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My Creative cloud is unable to sync.

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File sync

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Adobe Employee ,
Jun 09, 2015 Jun 09, 2015

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Hi Thiago Bueno,

could you please share a  screenshot  of the issue.

Kind regards

Megha Rawat

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New Here ,
Jun 09, 2015 Jun 09, 2015

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Screen Shot 2015-06-09 at 2.11.06 PM.pngScreen Shot 2015-06-09 at 2.08.03 PM.png

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Adobe Employee ,
Jun 09, 2015 Jun 09, 2015

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Thiago,

Did you try connecting to a different network and check?

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New Here ,
Jun 09, 2015 Jun 09, 2015

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Already, the network is operating normally, this problem occurred on another machine as well.

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Adobe Employee ,
Jun 09, 2015 Jun 09, 2015

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In that case Thiago, please check if the sync feature is turned on in the Adobe CC desktop app.

Also, make sure you are signed into the Adobe CC desktop successfully.

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New Here ,
Jun 09, 2015 Jun 09, 2015

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New Here ,
Jun 09, 2015 Jun 09, 2015

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Already, the network is operating normally, this problem occurred on another machine as well.

Thiago Bueno

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Jun 09, 2015 Jun 09, 2015

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Thiago Bueno

Diretor de Arte

| thiago.bueno@one-i.com.br <mailto:stefan.menon@one-i.com.br>

AVISO LEGAL

Esta mensagem é destinada exclusivamente para a(s) pessoa(s) a quem é dirigida, podendo conter informação confidencial e/ou legalmente privilegiada. Se você não for destinatário desta mensagem, desde já fica notificado de abster-se a divulgar, copiar, distribuir, examinar ou, de qualquer forma, utilizar a informação contida nesta mensagem, por ser ilegal. Caso você tenha recebido esta mensagem por engano, pedimos que nos retorne este E-Mail, promovendo, desde logo, a eliminação do seu conteúdo em sua base de dados, registros ou sistema de controle. Fica desprovida de eficácia e validade a mensagem que contiver vínculos obrigacionais, expedida por quem não detenha poderes de representação.

LEGAL ADVICE

This message is exclusively destined for the people to whom it is directed, and it can bear private and/or legally exceptional information. If you are not addressee of this message, since now you are advised to not release, copy, distribute, check or, otherwise, use the information contained in this message, because it is illegal. If you received this message by mistake, we ask you to return this email, making possible, as soon as possible, the elimination of its contents of your database, registrations or controls system. The message that bears any mandatory links, issued by someone who has no representation powers, shall be null or void.

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