My Creative Cloud sync on my mac

New Here ,
Jan 14, 2016

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my creative cloud wont sync on my mac, how do i fix this.

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File sync

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KanikaS LATEST
Adobe Employee ,
Jan 14, 2016

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Hi Calie ,

Could you please share the message you get ?

Do you get a blank screen or a spinning wheel ?

Please follow the steps below ::

BLANK

You may refer-:New Creative Cloud App unusable: it's blank!

and Also try :-Black Screen at Sign-in | Creative Cloud Desktop app



SPINNING WHEEL

Please refer to the help document below:

App doesn't open | Progress wheel spins continually

You may also refer to the threads below where this issue has been addressed:

Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel

Creative Cloud Desktop App stuck on blue spinning wheel after update.

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