My libraries panel not available from Illustrator and Photoshop

[zsuzsannaa70548591]

Creative Cloud Libraries not available from these applications I work in, in Windows.

In the window only shows: %DL_LIBRARIES_PANEL_NAME

It did not help to reinstall the applications and log in again on Creativ Cloud!

[Ton Frederiks]

It is probably better to ask it here:

File Hosting, Syncing, and Collaboration

[Guest]

This issue was fixed by doing following:

1. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location:
WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions
MAC: Macintosh HD⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨CEP⁩ -> extensions
2. Follow steps of Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

Before trying the steps - please, make sure you killed CCLibraries process in Task Manager / Activity Monitor, as well as you have quit all Adobe related products. This is mentioned in steps 1 and 2 of the article linked in step 2, but wanted to point out, because it is important.

Thank you,
Mariia