NatGeo partnership with adobe

Nov 20, 2020

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i've registered tthe 24 for months subscribtions from natgeo but yesterday i saw the notification saying my subscribtion has ended. im from Indonesia and i have other friends having the same trouble as mine. i see that we need to activated it with the privo account verification that we got but i do not have any paypal account or any credit card to activate it back. i heard that i can activate my subscribtion back by sending my KTP (indentification card) but i dont know where should i send it and how it works. i hope u guys can help me with this asap.

thank you 😊

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NatGeo partnership with adobe

Nov 20, 2020

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i've registered tthe 24 for months subscribtions from natgeo but yesterday i saw the notification saying my subscribtion has ended. im from Indonesia and i have other friends having the same trouble as mine. i see that we need to activated it with the privo account verification that we got but i do not have any paypal account or any credit card to activate it back. i heard that i can activate my subscribtion back by sending my KTP (indentification card) but i dont know where should i send it and how it works. i hope u guys can help me with this asap.

thank you 😊

TOPICS
Collaboration

Views

41

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Nov 20, 2020 0
Most Valuable Participant ,
Nov 20, 2020

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1 - have you contacted natgeo, since the offer is from that organization?

 

2 - I have NO idea if this will help, but I do know that other users in a public forum can't help with accounts

Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

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