Starting recently, I have been happily working away in InDesign when — BAM! — my fonts in the cloud are no longer avaiable. Then I discover that Creative Cloud has hung up on me, forcing me to log back into Creative Cloud on my desktop.
If this were to happen, say, once a calendar quarter, I'd sigh resignedly and attribute it to Adobe's need for more security.
But it just happened for the second time in a week. Whereupon, even though I'm logged back into Creative Cloud, I must repeat the login to this browser interface to whine publicly.
Dear Adobe — Surely there must be a better way?
/s/ PageMaker since it was released last century; InDesign since the switchover
Cloud storage web assets, Collaboration, File sync, Libraries
if your internet connect is stable, something on your computer is causing the problem removing/changing your stored credentials (eg, av, antimalware, cleaner, defragger etc), or you have a permissions issue storing your sign in credentials. to check/confirm look for file changes in your oobe folder (esp, the opm.db file) where your credentials should be stored and not changed unless you explicitly change your adobe id and/or password.
A) Mac OS: /Users//Library/Application Support/Adobe/OOBE NOTE: \Users\\Library\ is hidden by default. To unhide see below*
B) Windows: C:\Users\\AppData\Local\Adobe\OOBE NOTE: AppData (and its subfolders) is hidden with Windows default settings. To unhide see below*