No Configs Folder in OOBE - You don't have access to manage apps

New Here ,
Feb 27, 2021 Feb 27, 2021

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Hello,

I have a common issue which everybody is getting along with. And I found a solution but when I follow direction to locate ServiceConfig.xml file but there is no Configs folder in OOBE folder.

The URL everybody discussed is:

/Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml

 

I use personal laptop,  macOS Big Sur 11.2.1 

 

Thank you.

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Cloud storage web assets, Libraries

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correct answers 1 Correct Answer

Adobe Community Professional , Feb 27, 2021 Feb 27, 2021
exit the cc app and rename the oobe folder (eg, $oobe). open the cc app and sign in.  that should recreate the oobe folder, files and subfolders. p.s. you need to enable viewing hidden files.

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Adobe Community Professional ,
Feb 27, 2021 Feb 27, 2021

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exit the cc app and rename the oobe folder (eg, $oobe).

open the cc app and sign in.  that should recreate the oobe folder, files and subfolders.

 

p.s. you need to enable viewing hidden files.

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New Here ,
Feb 28, 2021 Feb 28, 2021

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It really worked. Thank you!

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Adobe Community Professional ,
Feb 28, 2021 Feb 28, 2021

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you're welcome.

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