No Creative Cloud Files folder

New Here ,
Jul 31, 2014

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Hi guys,

I've had Creative Cloud installed on my Mac for a while now, and have just decided to try using the Cloud to share and sync files. However, when I hit "start syncing", nothing happens. I looked into why this may be and it turns out I don't have a Creative Cloud Files folder anywhere on my Mac. Tried reinstalling the CC desktop app, but this hasn't worked. Any ideas?

--Elba

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File sync

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No Creative Cloud Files folder

New Here ,
Jul 31, 2014

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Hi guys,

I've had Creative Cloud installed on my Mac for a while now, and have just decided to try using the Cloud to share and sync files. However, when I hit "start syncing", nothing happens. I looked into why this may be and it turns out I don't have a Creative Cloud Files folder anywhere on my Mac. Tried reinstalling the CC desktop app, but this hasn't worked. Any ideas?

--Elba

TOPICS
File sync

Views

303

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 31, 2014 0
Most Valuable Participant ,
Jul 31, 2014

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Creative Cloud chat support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Jul 31, 2014 0
Adobe Employee ,
Jul 31, 2014

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--Elba

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Jul 31, 2014 2
New Here ,
Aug 01, 2014

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Brilliant, it worked! Thank you

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Aug 01, 2014 0
Community Beginner ,
Aug 01, 2014

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Thank you. This worked for me too.

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Aug 01, 2014 0