No Video Preview in shared folder

[#1]

Hi, i have a Problem, if a share just one video file with creative cloud files, everything is fine, my clients can preview the videoclip in the browser window. But if i share a folder with more clips included, my clients just see preview images and have to download each file. This makes the life for me really hard. Is there any workaround?

Best regards

[#2]

Hi, i have a Problem, if a share just one video file with creative cloud files, everything is fine, my clients can preview the videoclip in the browser window. But if i share a folder with more clips included, my clients just see preview images and have to download each file. This makes the life for me really hard. Is there any workaround?

Best regards