Not able to sync

[Magnuspucko]

When I'm not able to sync, and have reset, and logged in and out. What is best practice? Uninstall? Or what?

[John T Smith]

File Sync Links that may help

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

[Elba_Sobrino]

If you've looked through the links provided by John and those don't help resolve your issue, you could try the workaround in this KB article: Creative Cloud desktop app | Unable to turn-on File sync.

Thanks,
Elba