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Out of storage message

New Here ,
Sep 09, 2016

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Hi,

I've seen this question asked in multiple discussions, but it always seems to be answered by pm or email.

My archive is empty and I only have a handful of pictures stored on the cloud and this message keeps popping up.

Tom

Which plan are you subscribed to?

If you are subscribed to the Photography plan (Photoshop and Lightroom) then this plan only comes with a 2 GB storage quota.

If you are subscribed to the full Creative Cloud or an individual application plan then you will have a 20 GB storage quota.

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File sync

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Out of storage message

New Here ,
Sep 09, 2016

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Hi,

I've seen this question asked in multiple discussions, but it always seems to be answered by pm or email.

My archive is empty and I only have a handful of pictures stored on the cloud and this message keeps popping up.

Tom

Which plan are you subscribed to?

If you are subscribed to the Photography plan (Photoshop and Lightroom) then this plan only comes with a 2 GB storage quota.

If you are subscribed to the full Creative Cloud or an individual application plan then you will have a 20 GB storage quota.

Topics

File sync

Views

444

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Sep 09, 2016

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Your Archive online is empty. In the Files folder you have 216 files stored. Most of these are Canon RAW files so not too surprising that they are taking up 2.17 GB or your 2 GB storage quota.

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New Here ,
Sep 09, 2016

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I thought I got 20 GB as a CC subscriber

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Adobe Employee ,
Sep 11, 2016

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Which plan are you subscribed to?

If you are subscribed to the Photography plan (Photoshop and Lightroom) then this plan only comes with a 2 GB storage quota.

If you are subscribed to the full Creative Cloud or an individual application plan then you will have a 20 GB storage quota.

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tommc1 LATEST
New Here ,
Sep 12, 2016

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I have the Photography Plan. I misread something. I apologize for taking your time up.

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