PAGE NOT FOUND | cant access my files

Dec 05, 2017

Copy link to clipboard

Copied

So often I'll be looking to access files that either I myself added or my collaborators have added..
But when I click the file itself, it keeps popping up as PAGE NOT FOUND

This is the same if I share a link and try accessing it, or even use a different browser (safari & chrome)

Please help, very annoying

Screenshot 2017-12-06 10.53.08.png

TOPICS
File sync

Views

258

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

PAGE NOT FOUND | cant access my files

Dec 05, 2017

Copy link to clipboard

Copied

So often I'll be looking to access files that either I myself added or my collaborators have added..
But when I click the file itself, it keeps popping up as PAGE NOT FOUND

This is the same if I share a link and try accessing it, or even use a different browser (safari & chrome)

Please help, very annoying

Screenshot 2017-12-06 10.53.08.png

TOPICS
File sync

Views

259

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 05, 2017 0
Dec 06, 2017

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 06, 2017 0
Dec 12, 2017

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 12, 2017 0
Dec 12, 2017

Copy link to clipboard

Copied

for some reason, I cant respond to David_B

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 12, 2017 0
Dec 12, 2017

Copy link to clipboard

Copied

Screenshot (320).png

here you go

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 12, 2017 0
Adobe Employee ,
Dec 07, 2017

Copy link to clipboard

Copied

Hi KingdomcityDB,

Sorry to hear about your difficulties. Do you have a newly created link you can share here as an example?

Thanks,

- Dave

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 07, 2017 0
Dec 18, 2017

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 18, 2017 0
Adobe Employee ,
Dec 19, 2017

Copy link to clipboard

Copied

Hi Kingdomcity,

The file is loading for me. I'm not sure why we would be getting different results. Was this example a collaborated file?

pagenotfound.jpg

Thanks,

- Dave

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 19, 2017 0
Dec 19, 2017

Copy link to clipboard

Copied

this is what I get with Edge (left) and Firefox (right)

Screenshot (205).png

fyi the error = a sign in issue at Adobe end

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 19, 2017 0