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When I open PS or Illustrator, the tab for libraries reads %DL_LIBRARIES_PANEL_NAME, and the libaries are not there (no additional messages)
I've tried the advice from all of the library issues help publications including
Clearing Library Cache
Resetting Host
Completely uninstalling and reinstalling creative cloud
It's not the account - It functions on a junky laptop I tried it on. I'm teaching from home and I need the abilility to share files with students - and the idea of trying to make it work with the laggy laptop is NOT going to cut it.
Any ideas of what to try next?
Copy link to clipboard
Copied
When I open PS or Illustrator, the tab for libraries reads %DL_LIBRARIES_PANEL_NAME, and the libaries are not there (no additional messages)
I've tried the advice from all of the library issues help publications including
Clearing Library Cache
Resetting Host
Completely uninstalling and reinstalling creative cloud
It's not the account - It functions on a junky laptop I tried it on. I'm teaching from home and I need the abilility to share files with students - and the idea of trying to make it work with the laggy laptop is NOT going to cut it.
Any ideas of what to try next?
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