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Photoshop and Creative Cloud not in sync?

New Here ,
Apr 06, 2017

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I am trying to sync Photoshop Libraries to Creative Cloud.  Photoshop indicates library has synced with CC; opening panel of CC says all files are up to date but when I try to open in the web nothing is there.  I have relaunched my CC desktop application and have verified with my antivirus software provider that the firewall is not blocking.  Help please and thank you!

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File sync

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Photoshop and Creative Cloud not in sync?

New Here ,
Apr 06, 2017

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I am trying to sync Photoshop Libraries to Creative Cloud.  Photoshop indicates library has synced with CC; opening panel of CC says all files are up to date but when I try to open in the web nothing is there.  I have relaunched my CC desktop application and have verified with my antivirus software provider that the firewall is not blocking.  Help please and thank you!

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File sync

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227

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Guide ,
Apr 07, 2017

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Hi,

Try to delete your browser cookies .

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Adobe Employee ,
Apr 10, 2017

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David__B LATEST
Adobe Employee ,
Apr 20, 2017

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Hi Wittlegecko,

Did you ever get the browser to show the correct info?

I agree with Arij2010's suggestion of deleting the browser cache and cookies. You might also want to test in different browser too.

Best,

- Dave

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