My Libraries are not loading in Photoshop CC on Windows 10. I am signed in with Creative Cloud (my account avatar shows on Adobe Helpx as well as on the CC app), but the Libraries panel says I haven't signed in. I closed Photoshop and signed out of Creative Cloud then tried again, but my Libraries are still not loading. Can someone help me figure this out?
Sorry that you are facing this problem. - Is it only happening in Ps? Or all other Adobe products? - If you navigate to Ps Help menu option can you see user's ID? (if no, don't follow the steps below).
If there is a user available in Ps Help menu option, as well as in Creative Cloud application, but Libraries Panel is still asking you to log in, we can try to reinstall Libraries Panel and see if that helps:
- Quit all Adobe products and kill all Adobe related tasks from Task Manager;
- Navigate to extensions folder (mac: Macintosh HD ▸ Library ▸ Application Support ▸ Adobe ▸ CEP; win: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions) and delete all folders which start with "CC_LIBRARIES_PANEL..."
Please, make sure you killed CCLibraries process in Task Manager, as well as you have quit all Adobe related products (I usually quit them manually, then double checking from Activity Monitor, that there is no tasks still running).
Please, let me know if helps to resolve the problem.