Problem beim Synchronisieren von Dateien

New Here ,
Nov 13, 2019

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Hallo Zusammen,

 

ich habe meinen Cloud-Speicherplatz geleert und die Synchronisierung meldet mir zwei Dateien, die sie nicht synchen kann. 

 

Wie komme ich weiter? Muss ich die komplette Cloud löschen? Bin für jeden Tip dankbar!

 

🙂 Renzo

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Creative Cloud, File sync

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Problem beim Synchronisieren von Dateien

New Here ,
Nov 13, 2019

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Hallo Zusammen,

 

ich habe meinen Cloud-Speicherplatz geleert und die Synchronisierung meldet mir zwei Dateien, die sie nicht synchen kann. 

 

Wie komme ich weiter? Muss ich die komplette Cloud löschen? Bin für jeden Tip dankbar!

 

🙂 Renzo

TOPICS
Creative Cloud, File sync

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102

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Nov 13, 2019 0
Adobe Community Professional ,
Nov 13, 2019

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change your sync folder and you should be able to start anew.

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Nov 13, 2019 0
New Here ,
Nov 14, 2019

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thank you kglad - sometimes the good is so close - but that didn´t helped realy but …

 

while adding a new folder what not solved the problem i deleted the folders on my HD and than i was asked to restore from the Cloudbackup and then, al lot of old folders occured again and these where than not able to restore - all the folders where empty.

 

can i get rid of that backup?

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Nov 14, 2019 0
Adobe Community Professional ,
Nov 14, 2019

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were you able to change your sync folder?

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Nov 14, 2019 0
New Here ,
Nov 14, 2019

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yes - i changed it on my HD to an other directory

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Nov 14, 2019 0
Adobe Community Professional ,
Nov 14, 2019

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i don't understand that, but to speed things up: using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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Nov 14, 2019 0
yaRenzo LATEST
New Here ,
Nov 14, 2019

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i give it a try 🙂 thanks for your time, i appreciate that!

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Nov 14, 2019 0