Problem while Syncing files

New Here ,
Oct 01, 2017 Oct 01, 2017

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Hi, could somebody help me out? I'm having trouble with syncing files in the creative cloud. I have files that were synced just fine, but suddenly, with no modifications of my part, started showing errors with syncing.

Captura de Tela 2017-10-01 às 20.54.44.png
In english: "error while syncing files" "Mc_wireframe_ajuda.xd" not synced


Captura de Tela 2017-10-01 às 20.56.46.png

I've already tried everything in this article and it was of no help: Error: "Unable to sync files" to the Adobe Creative Cloud
Could somebody help me? I'm out of ideas for fixing this.
Thanks in advance

Rios

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File sync

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Adobe Community Professional ,
Oct 02, 2017 Oct 02, 2017

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Adobe Employee ,
Oct 03, 2017 Oct 03, 2017

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Hi,

Sorry for the issue you are facing with the syncing?

Could you please send me the logs collected using Log Collector Tool ?

Regards,

Ramesh.

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New Here ,
Oct 17, 2017 Oct 17, 2017

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Thank you for your time.

You can download the log below:

https://files.fm/u/u33hhqqq

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