Problem while Syncing files

New Here ,
Oct 01, 2017

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Hi, could somebody help me out? I'm having trouble with syncing files in the creative cloud. I have files that were synced just fine, but suddenly, with no modifications of my part, started showing errors with syncing.

Captura de Tela 2017-10-01 às 20.54.44.png
In english: "error while syncing files" "Mc_wireframe_ajuda.xd" not synced


Captura de Tela 2017-10-01 às 20.56.46.png

I've already tried everything in this article and it was of no help: Error: "Unable to sync files" to the Adobe Creative Cloud
Could somebody help me? I'm out of ideas for fixing this.
Thanks in advance

Rios

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File sync

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Problem while Syncing files

New Here ,
Oct 01, 2017

Copy link to clipboard

Copied

Hi, could somebody help me out? I'm having trouble with syncing files in the creative cloud. I have files that were synced just fine, but suddenly, with no modifications of my part, started showing errors with syncing.

Captura de Tela 2017-10-01 às 20.54.44.png
In english: "error while syncing files" "Mc_wireframe_ajuda.xd" not synced


Captura de Tela 2017-10-01 às 20.56.46.png

I've already tried everything in this article and it was of no help: Error: "Unable to sync files" to the Adobe Creative Cloud
Could somebody help me? I'm out of ideas for fixing this.
Thanks in advance

Rios

TOPICS
File sync

Views

419

Likes

Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 01, 2017 0
Adobe Community Professional ,
Oct 02, 2017

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Oct 02, 2017 0
Adobe Employee ,
Oct 03, 2017

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Hi,

Sorry for the issue you are facing with the syncing?

Could you please send me the logs collected using Log Collector Tool ?

Regards,

Ramesh.

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Oct 03, 2017 0
New Here ,
Oct 17, 2017

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Thank you for your time.

You can download the log below:

https://files.fm/u/u33hhqqq

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Oct 17, 2017 0